[Jabong82]

Originally Posted by dmm2020

Trying to find answer to this, but searches don't show. I like this mod, but a few questions.

I am the senior site admin for Agares Media and need to configure this support ticket system to be available under the following conditions:

• The user has purchased an extended or premium license to one of our products which include the ticket support with the purchases
• Ticket support entitlement has not expired (extended expires after 1st year)
• User can purchase support tickets in batches of 30 which are valid for 180 days then expire

Could you possibly point me in the right direction? What files am I to edit and about where? I am a programmer and can probably figure it out if I were pointed in the proper direction. Thanks.

You could create a new usergroup that would only have access to the microSupport system. ie. usergroup X (premium members). So basically you'd maybe have to use the paid subscription system in Vbulletin as the payment gateway, and then when people purchased through it their usergroup would be changed to usergroup x, and then they would have access to the microSupport ticketing system. Also when their subscription expires etc, they would be returned to their original usergroup and thus wouldn't be able to access the ticketing system.

That seems to be the simplest way.