Trying to find answer to this, but searches don't show. I like this mod, but a few questions.
I am the senior site admin for Agares Media and need to configure this support ticket system to be available under the following conditions:
- The user has purchased an extended or premium license to one of our products which include the ticket support with the purchases
- Ticket support entitlement has not expired (extended expires after 1st year)
- User can purchase support tickets in batches of 30 which are valid for 180 days then expire
Could you possibly point me in the right direction? What files am I to edit and about where? I am a programmer and can probably figure it out if I were pointed in the proper direction. Thanks.