[Barteh]

Originally Posted by hermoine22

This chatbox does not work for 3.8.5

Yes it does. Has worked ever since I installed it on ~3.7.2 up to the 3.8.5 that I'm running now. I'd suggest removing both product and files from your forum, then doing a clean reinstall. Make sure you follow the instructions to the letter, it's easy to miss something and end up with a product that doesn't work. Another possibility is some customisation on your forums that interferes with the chatbox, either a hack or a different product (try disabling the others, see if the chatbox works then, also try switching to an unmodified default skin just to be sure).

Tbh I can't quite rule out a simple settings problem (for example the wrong usergroup permissions) but it's easier to troubleshoot settings when you're 100% sure you did the installation process exactly as described. Peace of mind thing.

Originally Posted by hermoine22

Why is there no support on this?

Presumably because no one that has read your post so far, recognises the symptoms you describe. And don't forget that the coder made this available for nothing, he's not under contractual obligation to spend his free time sorting everyone who runs into a speed bump (although it would of course be very nice of him if he did)