Well, now that I'm trying it. I understand it's not a shoutbox in your mind. But it doesn't matter. What matters is how it integrates in a community. Users don't care if a product is supposed to be a shoutbox or a full blown chat: as long as it answers their need.
For my community, my users need is when they come into my forum, they need to see the forumhome/below the navbar. That's what makes them want to chat. Without that, I cannot use this module.
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