
03-31-2010, 10:08 AM
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Join Date: Sep 2006
Location: Greece
Posts: 1,340
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1.- Version 4.6.0 *** NEW FEATURES *** - Predefinied Replies
- Add a Ticket to F.A.Q (even to multiple categories)
- Technician's emai address for notification moved from General options, to Departments. So now, you can assign per Department, as many email addresses as you like, to be informed for the new tickets and/or replies
- Technician's email reply to member, now contains the reply text.
- Fixed all reported (in my site) bugs.
2.- Upgrade to 4.6.0 from 4.4.2 - Download and unzip microsupport.zip
- Upload support.php to destination, overwriting the old one.
- Import product-microsupport.xml checking to overwrite
Please note that support is limited to installation issues only!!
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