[War.Frog]

Originally Posted by Zachery

So now were punishing people for having things to do outside of their hobby, seems unfair. You haven't ever released a single addon have you?

Supported means different things to different users, Geeky Designs supports its modifications by fixing bugs, we don't currently go out of our way to support everything every user asks.

One last thing to add: People here write addons because they wanted to, wrote it for themselfs, wrote it for a client who wanted to release it. Releasing an addon here doesn't pay our bills, or tuck us in bed at night. There are 168 hours in the week, 64 of these are likely consumed by sleep. This now leaves us with 104 workable hours for the week. Assuming we work a normal 9-5 job, or at the very least 40 hours a week we're down to 64 hours. How much time do you propose an author spends on vBulletin.org suppoorting their modifications that they are not paid to support? This 64 hours that are left assumes no commute time, no family time, no time to cook food or take showers, or do daily chores.

You know, fair enough actually. I think the idea was backwards. What WOULD be ideal would be to reward developers who support their modifications with a points-style system similar to eBay. That way it's still a "buyer beware" but developers who decide to go the extra mile and offer basic / good / excellent support are duly rewarded and recognized for their efforts.