vb.org Archive - View Single Post - Major Additions

Sascha Henken · #**229** 03-23-2010, 12:43 PM

Thank you Maria. Short update of my post earlier:

The Title is being displayed. Only the Department and Product is not being displayed when you watch the submitted Ticket under "My Tickets".

Another thing i?ve noticed:

I?m running my forum in english (USA) language. In the Options I can specify an own text for submitted ticket, updated ticket and closed ticket. Regardless what i?m entering there, it is not displayed in the emails at all. Just a standard english text. Is this normal?

Another side question:

Are you probably going to enhance this product so that Ticket Numbers will be generated? And is it possible that probably the person who submitted the Ticket will be notified via either Email or PM or probably both? Or if that is not an option, is it possible to have a visual information visible on the Forum Home when you login such as "Your Ticket Has been updated" or "Please check your Tickets"?

Sorry to bother you with so much info

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