[Professional2]

Originally Posted by PHPKD

Hello Dear, this product doesn't affect the advanced editor in any way. It deals with the quick reply only & that's why your problems isn't due to our product.
By the way this issue is very simple, just follow the following steps to change the editor's mode:
User Control Panel -> Edit Options -> Miscellaneous Options -> Message Editor Interface -> Standard Editor - Extra formatting controls/Enhanced Interface - Full WYSIWYG Editing
Every user has this issue should do so, or you can apply one setting over all users from AdminCP by following these steps:
Maintenance -> Execute SQL Query -> Automatic Query -> Show Standard Editor Toolbar/Show Enhanced (WYSIWYG) Editor Toolbar

Again, this isn't something related to our product. Just trying to help.
Please don't hesitate to install our product again after fixing this issue & supply us with your welcomed feedback .

thank u so much,it worked. :up: