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AndrewD · #**251** 03-09-2010, 10:24 AM

Quote:

Originally Posted by pjcnlv

I have the product installed with a generic config and it tests fine with image and pdf files but fails on mp3 file streams. The player window launches and immediately says "Unable to proceed - Error generated by JW player".

There is nothing in the httpd/error_log files on the server indicating an issue.

Has anyone else seen this?

The JW player is a third-party product writen in Flash, and unfortunately it does not (apparently cannot) provide detailed error information when something goes wrong. This message was the best I could do - previously the player was just hanging when it was unable to play the file. One possibility is that the mp3 file is corrupt - you might try the same as Britmovie and simply reload the file. Also check - does the download icon work and does the downloaded file play correctly?

If necessary, I'm happy to take a look at your site.

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