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Originally Posted by Marco van Herwaarden
I have tested it again now on a clean 3.7.3 testboard, and it is still working as expected. I also tested it now with a secondary usergroup in teh subscription and still working as expected.
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Thanks for the excellent support,
Marco. It's great to know that it works as expected on your 3.7.3 test server.
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So my guess is that 1 of your modifications is causing the problem.
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I have only one plugin (no other hacks, template edits or anything else) installed. I disabled plugins/hooks, but I still see the same behavior on my board.
I just tested it with Primary vs. Secondary Usergroups. In the case of the Primary Usergroup, it works fine and updates the rank even at the end of the subscription (when the user is moved back to the original primary usergroup). In the case of the Secondary Usergroup, it doesn't update the rank on the user's profile page (regular forum view). I have to manually Save the user profile (in Admin CP) to refresh the rank display on the user's profile page (regular forum view).
I guess there's nothing more you can do to help at this point. You've already tested it out for me, and it works on your test server. It must be something else conflicting on my server, but I guess I'll just use the manual route or try to use a Primary group move to refresh the rank.
Thanks a lot again for all your help!