Dear Jabong82,
That is because you didn't install 123FlashChat on your web server. You just install it on your PC and didn’t configure the chat server to connect with your web server. So the chat is unavailable.
Don't worry about this. Please submit a ticket in your Admin Panel to our support center, and then our tech support will solve your problem as soon as possible.
If you’d like them to offer you the free integration service, the information below will be needed:
1) Ftp account of your website with full write access, and website path
2) vBulletin Website Admin Panel access account (if any)
3) Several testing accounts of the website
Thank you so much!
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