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Grim77 · #63 02-16-2010, 03:50 PM

Quote:

Originally Posted by Jabong82

I have tried to upload the free version to test on my forum, however after I import the XML file in my Admin CP, I can't go on to the next step because no "Addon Chat Menu" appears for me in my panel so I can't "expand" it to enter an account number or password.

It shows that I have uploaded it in my Manage Products section, but I don't have the menu in the sidebar.

Any idea why this could be?

Thanks in advance.

Silly question, but in your products menu, is the product enabled? If not, make sure you enable it. It should be enabled by default.

The other more likely possibility is that all of the included files weren't uploaded, or were not uploaded to the correct location. Please double check that all of the files in the included upload/ folder are in their correct (corresponding) place; especially the upload/admincp/addonchat.php file and the includes/xml/cpnav_addonchat.xml file.

If you'd like assistance with installation, please e-mail support@addonchat.com and we'll be happy to help.

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