Hi I've just installed this and have already stumbled across a problem.
Once a user has submitted a ticket they can easily jump to the next person's ticket by guessing the URL. For example if you've submitted a ticket with the url 'yoursite.com/helpcenter.php?do=ticket&tid=8' all you need to then do is remove the 8 at the end and replace it with any other number so skipping through other people's tickets isn't hard.
Any suggestions....?
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