Quote:
Originally Posted by itswiz
Quick question, maybe someone had this happen and knows how to fixes it.. Once I upgrade chat, certain members have told me chat doesn't work now. It shows uploading for some while others have no problem. Yes they refresh.
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With these kind of things there are about 4 common options.
- The chat has errors (not likely, because you said some users can use the chat just fine)
- Some kind of permission problem. (not likely here, see previous)
- A problem with that users settings, browser etc. Maybe his current browser can't handle AJAX, for example, or has some other issues.
- A problem with that users internet. The chat seems to take some time to load even at fast connections, I can imagine it failing to load entirely if the internet connection just is too slow. No idea if it does, but it could be.
The easiest way to check is ask for someones password, so you can login and see if it works for you. If it is, there must be some kind of problem with that users computer / internet.
Hope this helps you a bit.