Quote:
Originally Posted by Marco van Herwaarden
As Zachery already responded.
The Contact Us email address is 1 huge spam collector. Around 1.000 mails a day, 99.99% of which are spam, bounce notices, auto responders, people replying to subscription or PM notices, in languages i don't understand, offers for links sharing, support questions about modifications and other questions that don't belong there.
The only messages that belong in there are from people who can not login to their account anymore.
Bottom line: If you can handle it on the forums, do so. If you can't and it is about vB.org or your vB.org account, open a ticket like Zachery described.
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I can understand your reasons but as the contact us button in the footer uses a script (sendmessage.php) surely many of those unwanted emails can be filtered by conditions and the email address can be changed.
I'm not here to argue, i just feel that a contact us button should be just that. This is an official vbulletin modification site so surely with all the experience and resources of jelsoft staff it should not be that hard to modify the script a little to filter out unwanted requests and advise genuine customers like me of the correct procedures. i sent all my messages from being logged in so you can see that it is from a genuine customers as it has my username.
Again, im not here to complain but i would like to suggest this as constructive feedback.