As Zachery already responded.
The Contact Us email address is 1 huge spam collector. Around 1.000 mails a day, 99.99% of which are spam, bounce notices, auto responders, people replying to subscription or PM notices, in languages i don't understand, offers for links sharing, support questions about modifications and other questions that don't belong there.
The only messages that belong in there are from people who can not login to their account anymore.
Bottom line: If you can handle it on the forums, do so. If you can't and it is about vB.org or your vB.org account, open a ticket like Zachery described.
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