[Shelley_c]

Dismounted I offered up a solution why don't you allow the txt files to be downloaded only if your listening. Not an idea but a solution that will stop people creating threads that they can't uninstall the product. That's a first step.

we know the version of listening here people will offer up their suggestions and then it's forgotten about.

What I'm basically saying, is, instead of going around in circles there's a partial solution right there before your very eyes unless the response by me was overlooked.

And, don't take this personally as a moan but simply a solution to those who can't uninstall the script and/or don't know all the files to delete or code in the templates to remove.

I understand your only a senior moderator and have to go through the powers that be but that isn't my problem. I would say instead of giving people false hope to a means to an end ensure you have permission to make such promises that a solution will be implemented if the suggestions are being entertained.