vb.org Archive - View Single Post - Major Additions

GeorgeB85 · #58 05-19-2009, 07:34 PM

Quote:

Originally Posted by GeorgeB85

Ok, I figured out how to make it all appear, by editing the permissions. I have departments set up, but none of them are showing up in the support system when you click on new ticket nor does priority level show up...

To solve this, click on "yes" when it says "Do you want to use products" via options in admincp.

Good mod! Definitely should come in better handy then just setting up a support forum.

How come when the support system sends out emails after someone sends a support ticket, the from email address is "the@" whatever domain name the recipient is? For instance, if someone has a yahoo email the sender will be "the@yahoo.com" but shouldnt it come from the domain the forum is on? Any way to change it?

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