Quote:
Originally Posted by Arbit3r
Another question. I seem to be having issues with "Shared Canned Replies" When a canned reply is selected that has been added by another user or "Shared" nothing comes up in the text box and the drop down menu becomes blank.
Any help appreciated.
-Raf
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Shared replies are shared by using {shared}, whichever user shares them everyone who has access to use canned replies can use them, any personal canned replies not shared remain hidden from everyone else.