I'd take the style ID out. This particular mod is supposed to force mobile devices to the mobile style.
How competent is your Blackberry user? It's possible they have some browser settings that aren't right on the decvice. (Ensure javascript is turned on, etc etc etc.)
I'd also tell the user to do a hard reset on the device. Remove the battery while the device is still operating. Leave the battery out for 30 seconds, then put it back in. This will cure many issues a user may be having with the Blackberry, including rendering issues on some sites.
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