I know you really believe that I saw your post on our forum and decided to ignore you, but that is simply not true. I would have replied immediately if I saw it, I don't know why you refuse to believe that but there's nothing more I can say on that matter. You have this idea that we are some big company attacking you when, but wolfstream that is not true. As time passes I'm sure you will come to realize that we are here to help you, customer support is really important to me and I promise that after being a customer you'll find out that we really do care.
I'm sorry you ended up waiting hours before being able to download our software, that of course is our fault, and I'll find out why your order didn't go through. I do apologize for that, but please believe me that you were never ignored, not even for a second.
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