in any vBulletin support forum you will have the possibility that your questions are left unanswered, because maybe we're not the place where they can be answered... my site is not different from vb.org when you ask a question, i'm not god, neither the other guys in the staff... ok, i'm the master of my domain, the domain name, not the vBulletin domain. (you see the word game i hope)

But yes, as you can read here: http://vbenhancer.com/your-questions...-free-my/4600/ we redirect people to vbulletin.com and vbulletin.org when they need support...