Chris,
I had just reviewed your DigiChat order, and I wanted to address some of the issues you brought up. It is not a normal procedure for us to give out domain names of people that have purchased our server licenses. Although I agree the technical support representative should have been a little more responsive to your question, our policy is to not give out general names of our clients.
The exception are those clients that have explicitly given their consent for us to use their names as a referral site. One thing to note, we don't actively request referrals since our market share and demo chat rooms usually speak for themselves. If you are in a "pre-sales" situation and are looking for information, please feel free to contact a sales representative since he/she would more likely have the information you are looking for.
If you have any additional questions feel free to contact me. And good luck with your new DigiChat server.
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