We've used the Addonchat free version for a couple years and it's worked good. Not much control in the free version though. Their customer support was quick to answer when we had an issue. We are about to integrate a paid chat into our new vb forum.
As for the question about a chat the allows sharing of images. 123Flashchat has that option module for $99 more.
How is the customer service with 123Flashchat? So 123Flashchat is run on our server? We have a dedicated server with 28,000 members and maybe 15 to 20 in chat at one time now. The load issue is important to us.
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