Hello VBDev,
Thank you for looking into this issue. The ChatBox appears to work fine but I would estimate only in about 60% of cases. So here it goes:
- Tested in IE, FF and Safari on Windows and OSX platforms. It seems that it is not related to browsers. I use FF most but in my opinion, the ChatBox should be made to work best in IE. Over 70% of worldwide internet users are using IE.
- I open the forum home in ten pages and in about six of these pages, the ChatBox content will appear fine. In the rest of them (about 40%) the ChatBox would stay at "Loading..." state.
- In some cases when the ChatBox appears correct, when you type something in the ChatBox, the chat would not be displayed.
- I have also noticed that if one browser display I would post a chat, in some cases, on the other pages, that chat would not appear, like it does not refreshes automatically. If I do a browser refresh, it will either display the chat, or it will stay on "Loading...".
- As I wrote before, it seems that it is not stable. From the many tests I've done, it appears that in about 60% cases it will work, and 40% not.
Since I have few skins installed, I have tried this multiple times under different skins.
In one point, I've disabled most of the plugins, leaving the ChatBox to see if there is some kind of conflict with any of the plugins. Unfortunately, it was the same (random display of "Loading").
- Again, when I used to have VB 3.7.3 with ChatBox v.1, everything was working just fine, I was very happy about it. Before upgrading to 3.8.1, I have removed completely the ChatBox and its files and then I've started fresh with v.2.2 and then 2.2.1 and have this problem of "Loading..." being displayed randomly.
- Would be this issue because of the new VB version or due to the new version in ChatBox? I have no clue what to do next and honestly, I would return to version 1, if I would be sure that it will work fine under 3.8.1. Would that be feasible?
You have all the site info, so you are welcome to pop-in anytime. Thank you very much