Thread: Changed Hosts--NEVER Go With HiyaCorp (Ambient Solutions)
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Old 11-02-2008, 04:36 AM
MarcInJapan MarcInJapan is offline
 
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Default Changed Hosts--NEVER Go With HiyaCorp (Ambient Solutions)
Well, when I bought my partner out, he had already had a contract with HiyaCorp. Well their server went down a week ago (partition HDD failure). Four days later their server is up, but my site is still down.

I have sent in several trouble tickets.

I have called no less than 20 times and get a automated answering machine telling me they are busy with other customers...year right, even at 0800 hours in the morning I get the same message.

Their online chat/customer service help is outsourced. These guys speak broken English. I get different answers every single time. They are blaming me it seems for my site being down.

One week later and my site is still down. Today, I started up a account with HostGator.com (from the recommendations here on this site). They will transfer everything for me. They were very friendly and their dedicated server is the same price I was paying for HiyaCorp's shared server.

And the BEST THING: THEY SPEAK ENGLISH!!!! They said they should have me up and running within 24-72 hours.

So, fair warning...nobody go with HiyaCorp (Ambient Solutions).
 
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