PROS:
CONS:
- text color (no contrast or very little offered)
- font size
- right column (my right) - it looks like you just added a bunch of text to it; it just doesn't read well
For a support site, I would think you would target your design for the "older" crowd.
It's the "older crowd" that pays the bills. For this reason alone, you should offer more contrast; increase font size.
At the very least, you should design for everyone. The only people who "may" like the design are the younger crowd - which doesn't imply that it will be successful.