[Gene Steinberg]

Originally Posted by Loco.M

again,, opinions

vbseo support is notorious for being excellent
the only support that I've had that is better, is from my host

If you had a license, you can use their support ticket, which all my tickets haven't been answered within 24 hours, and usually within a few hours.

My questions were about buying a license in the first place, and about installation issues. Surely they want to sell their product.

No, I didn't use my colleague's license info for that, since I was considering buying my own. Surely a company that is interested in making a good impression to a potential customer and gaining what would have, in that case, been three licenses, should have been responsive. And yes, it was my standard email address, and there were no responses from them in the spam bin.

Peace,
Gene