did you upload the image to your server root? then add it to your forums "User Rank Manager"?
eg: Add New User Rank...Usergroup...User Rank File Path......image/gold.gif
if not....
just upload your rank image to your server forum root image folder.
go to admincp>>User Ranks>>Add New User Rank>>chose usergroup>>>User Rank File Path and add image path from your server which should look something like images/your.gif or forum/images/your.gif
and save then click "update user titles and ranks"
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