Quote:
Originally Posted by DjEddie
Hi,
I've installed this a couple of times with the different version, i now have the latest version installed but still cant get it to work.
All installed ok, but when coming to add a canned reply, it shows the title field correctly but the Reply field it doesn't give me a box to type in the canned reply?
Can anyone help on this please .. thank you 
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Have you enabled permissions to your usergroup to use canned replies
and set the number of canned replies your usergroup is allowed. (Also check secondary usergroups.)