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yotsume · #**683** 09-05-2008, 09:23 AM

This mod is not emailing any info to anyone when tickets are created or replied to. So let me see if I have this straight...

1. This mod allows you to select a forum where new tickets get posted BUT no email will be sent to the admin.

2. If the ticket post is replied to the ticket owner wont get an email notice back.

3. When anyone makes a ticket no email at all is sent to the admin to alert them of a new ticket?

4. WHAT IS THE POINT!!!

I Installed this. It worked fine but when a user makes a ticket it made a new thread in my forum.No email was sent to me. If reply through the admin area or in the thread no email is sent back to the ticket holder. If no one is getting an email either there is a bug a huge one or this mod is totally useless. Is this mod supposed to email when a new ticket is created? Are the members supposed to get a email when the admin replies to their ticket? A little help here please before I click the uninstall button.

THANKS!

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