If you have questions about license issues, please post in the vB.com site feedback forum or open a support ticket.
This thread does not belong on vB.org, so closing.
PS I strongly you take a few deep breaths and open a support ticket without immediate accusing staff/jelsoft of bad business, taking the soft approach might get you much further.
PPS I can already predict that Jelsoft will never transfer a license without the explixit request of the current registered owner of the license.
You have 2 problems:
- The person you bought your license from never had it transfered to his own name, so he is not the legal registered owner. This is not Jelsoft's fault and this person will need to address this issue by contacting the original owner and ask him to file a transfer request.
- You bought a license without first verifying if this license can be transfered from the person you have bought it from.
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