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jlew24asu · #**2014** 07-14-2008, 04:08 PM

Quote:

Originally Posted by jlew24asu

I tried uninstalling the product and now my forums wont load. PLEASE HELP.

all I did was remove the files from each directory (from the "Files" folder). I went to the admin page to uninstall the xml and I get a blank page.

(please note I'm only uninstalling this because I dont feel a chat box is right for my forum, the product itself worked just fine)

please help, I'm freakin out

You must carefully follow these steps if you don't want to screw up your forum when uninstalling the chatbox.

1/ Uninstall all the commands you had installed on the forum
2/ Remove the chatbox files from your forum directories
3/ Uninstall the MGC Chatbox Evo product
4/ You're done with the uninstall

I went straight to step 2 because I had no commands installed.

just a note for everyone....

you must uninstall the xml FIRST, remove files SECOND. otherwise the forum will crash.

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