Quote:
Originally Posted by PGAmerica
Is there any ability to assign individual users to be in charge of a particular department? Maybe a usergroup in charge of a department? How about email or pm notification of a new ticket or ticket update?
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No, there isn't. Sorry. Again, notifications will be in the PRO version, however, I am not allowed to mention third party products here. Please see:
www.paulsonny.com
I'm hoping to add a few more features here and there in the next lite version.
-- Jason