I can understand why they wouldn't want to create a rating system. However, I think that a feedback forum is more than reasonable. Especially when you consider that their solution right now is to promote user's to "update" their service request thread with their feedback of a coder.
It makes sense to have a separate forum for feedback to make it more transparent to new buyers where they ought to investigate the reputation of coders.
Such a solution would be easier, rather than more difficult to moderate. Afterall, it is easier to monitor user feedback when it is in a feedback forum than when it is randomly scattered about in the paid-service request forum.
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