Quote:
Originally Posted by PaulSonny
Thanks for nominating us. If tickets are posted into a forum upon ticket creation and someone replies to the ticket then the reply is added to that original thread created.
If you reply to the thread and not the actual ticket, then im afraid it doesnt update the ticket at present.
Thanks, Paul.
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u wc, someone posted a ticket, That ticket went to a specific Forum, but when i replied to that ticket (not to thread) it didnt go to that Thread.
What should i do ?