im not understand about this.
before this im using eukhost dedicated server for 1month. the support is very bad.
everyday my site always down.im running at dedicated support at eukhost for 1week,every day my site down.
and they cant refund my money.they always push me to upgrade in to high level dedicated server.if i cant upgrade my server they not guarantee for my data (lost) that so crazy.and they want me pay 10GBP.but im not.
because that im out from eukhost and i take liquidweb. the support is very good better than eukhost.
liquidweb is the best hosting.i like they support.