[VBDev]

Originally Posted by Ranger187

VBDev, this was the issue I brought up like 20 times already that you said you can't address if you don't know about it.

Ok as you experience that problem on some of the board where you installed the chatbox, can you try the following (it's a temp modification to find out the problem).

Replace the content of the chatbox_refresh function in the mgc_cb_evo.js file by :

function chatbox_refresh(type)

{

    var handleSuccess = function(o){

        if(o.responseText !== undefined){

            fetch_object('chats').innerHTML = o.responseText;

        }

    }

    var handleFailure = function(o){

        if(o.responseText !== undefined){

            fetch_object('chats').innerHTML = o.responseText;

        }

    }

    var callback =

    {

          success: handleSuccess,

          failure: handleFailure

    };



   /* Reset inactive mode */

   if (chatbox_inactive)

   {

      chatbox_inactive = 0;

      idleTimeout = setTimeout("activate_idle_chatbox()", inactive_mode_delay);   

   }

   

    /* Forced refreshed, lets do it */

    if(auto_refresh || (type == 'forced'))

   {

      clearTimeout(refreshTimeout);            

        /* Type of refresh management */

        if (type == 'forced')

      {

            currentRefreshType = 'forced';

        }

      else

      {

            currentRefreshType = 'normal';

        }

        fetch_object('mgc_cb_evo_refresh_img').style.visibility = 'visible';

        

        /* Chatbox is inactive, refresh forced => session update */

        if (chatbox_inactive || force_session_refresh)

        {

            var sUrl = mgc_cb_evo_jsloc + 'mgc_cb_evo_ajax.php';

            var postData = 'do=ajax_refresh_chat&status=open&channel_id=' + channel_id + '&location=' + cb_location + '&first_load=1&securitytoken=' + SECURITYTOKEN;



            YAHOO.util.Connect.asyncRequest('POST', sUrl, callback, postData);      

      }

      else

      {

            var sUrl = mgc_cb_evo_jsloc + 'mgc_cb_evo_ajax.php';

            var postData = 'do=ajax_refresh_chat&status=open&channel_id=' + channel_id + '&location=' + cb_location + '&first_load=' + first_load + '&securitytoken=' + SECURITYTOKEN;



            YAHOO.util.Connect.asyncRequest('POST', sUrl, callback, postData);                

      }

      force_session_refresh = 0;

    }

   return false;

}

It shall put inside the chatbox an error message which will help us find out the silly problem.