[powerful_rogue]

Just to say thanks once again Paul for sorting that problem out for me. Ive finally been able to get rid of that horrid support system I was previously using and put this one live on the forum

Ive had problems with a few mods in the past, some free and some paid and the support didnt come close to what you have offered. Thank you once again

Ive also got a couple of suggestions for maybe a furture version. When you have it set to create a thread when a ticket has been created, maybe have a link in that thread that will take you straight to the ticket in question.

The other suggestion relates to unregistered members creating tickets. Im presuming one of the main reasons they will create a ticket is because:

1. They are having problems registering or
2. They have been banned.

Maybe an option for them to enter an email address rather then basing it on their ip. They can then either log into the help center using their email address or have the reply emailed to their email account.

Keep up the good work guys.

Dave