[gabrielt]

There is a bug on the lost code template. You need to edit nlp_vmail_lostcode template and replace the following code:

Look for:

	<td class="panelsurround" align="center">
	<div class="panel">
		<div style="width:70%" align="$stylevar[left]">
		$vbphrase[nlp_vmail_lostcodetdesc]<br />
		$vbphrase[email_address]:<br /><input type="text" class="bginput" name="email" size="35" maxlength="90" value="" dir="ltr" />
		$imagereg
$human_verify</div>
	</div>
	<div style="margin-top:$stylevar[cellpadding]px">
		<br />
		<input type="submit" class="button" value="$vbphrase[nlp_vmail_lostcodetbtn]" accesskey="s" />
	</div>

Replace with:

<td class="panelsurround" align="center">
	<div class="panel">
		<div style="width:70%" align="$stylevar[left]">
			<fieldset class="fieldset">
				<legend>$vbphrase[email_address]</legend>
				<table cellpadding="0" cellspacing="$stylevar[formspacer]" border="0" width="400">
				<tr>
					<td>
						$vbphrase[nlp_vmail_lostcodetdesc]<br />
						$vbphrase[email_address]:<br /><input type="text" class="bginput" name="email" size="35" maxlength="90" value="" dir="ltr" />
					</td>
				</tr>
				</table>
			</fieldset>
			$imagereg
			$human_verify
		</div>
	</div>
	<div style="margin-top:$stylevar[cellpadding]px">
		<br />
		<input type="submit" class="button" value="$vbphrase[nlp_vmail_lostcodetbtn]" accesskey="s" />
	</div>