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Quote:

Originally Posted by PaulSonny

This has been implemented into the latest release. The ticket creator gets to choose whether they want the ticket to be public or private.

Latest screenshots have also been added to this thread.

Thanks, Paul.

Can you also make it so that we can completely disable the public/private button. Can you also add something in the admin CP so that by default we can make ALL support tickets public or private. Then just another option to disable users from being able to use the public/private dropdown. That way if we want them to choose we can enable it and if we just want to choose for them we can.

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