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kj_202 · #4 05-01-2008, 03:00 PM

Quote:

Originally Posted by Dismounted

Admin CP > Maintenace > Diagnostics

Send a test email to yourself to see if you receive it.

Just did that, it sent BUT it says it is "not safe to open" any ideas?
Could this be to do with the
Smtp host being local host?

Quote:

Originally Posted by snakes1100

To find out the real issue of why this particular user does not receive the email, you will need to check your email log on the server, if this isnt a dedicated server / vps, your host will have to check the log file to see why it failed, so submit a ticket to your host and provide them the email the user is using on your forum and ask them to tell you why it fails to get sent.

I asked host before, they don't know.

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