Quote:
Originally Posted by GoTTi
problem i see. when i post a reply to a ticket created as admin, i am getting wrap codes from the quick reply...
<P>closing ticket</P>
looks like that in the message.
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I cannot reproduce that. Please could you attach a screenshot?
Quote:
Originally Posted by GoTTi
please add in your readme file that the user needs to set usergroup permissions for using the help center per usergroup.
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I'll add that in now.
Quote:
Originally Posted by GoTTi
when logged in as admin, and we goto the main helpcenter.php page, we can see some tables/information if there are new tickets or ones being worked on, instead of having to click on Closed/Open tickets, it will auto be displayed to us on that page and inside the admincp pages
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Don't see the point in that. You only need to click either "Open Tickets" or "Closed Tickets" -- it really isn't that hard.