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Having an issue where the app seems to have installed fine but the medal arent being displayed anywhere on the forums, under names, in user profiles etc.

It may be worth mention we have upgraded the mod from a previous version, 2.1.2 i believe so it has been working in the past.

Any ideas what I can do to fix this?

Edit:

Not sure if this will help, I've given myselt a test award and its not displaying the image but rather this,

The Order of St. Michael & St George
[img]images/medals/stmichaelstgeorge.png[/img]

Dear Blake!

If I click on it I get a description of the award, whos got it, what it looks like etc, that bits fine.

X vBulletin 3.8.12 by vBS Debug Information
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Messages:

X vBulletin 3.8.12 by vBS Debug Information

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Messages:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01011 seconds Memory Usage 1,755KB Queries Executed 11 (?)
More Information
Template Usage: (1)SHOWTHREAD_SHOWPOST (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_box (1)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit_info (1)postbit (1)postbit_onlinestatus (1)postbit_wrapper (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit reputationlevel showthread	Included Files: ./showpost.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_postinfo_query fetch_postinfo fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showpost_start bbcode_fetch_tags bbcode_create postbit_factory showpost_post postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start showpost_complete
Messages: