Quote:
Originally Posted by leginag
When I go to view banned users, there aren't any of the users that were banned.
But when I go look at the individual user profile they say they are in the COPPA group, and I have to change that to registered user. But when I look at the COPPA group, there isn't anyone in there:S It's like..phantom user group!
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Looking in the code, you can see he bans them to usergroup 8. If you deleted that group or changed it in anyway from the Default Banned Group it was defined to be by vBulletin, then I would imagine that could cause the problems you are seeing. Perhaps you deleted the group, so they are stuck in some usergroup 8 that doesn't exist.