the paid section is out of control here, do a good job and people don't bother leaving any positive or even neutral feedback, but if you screw them over they are posting 8 times in 2 days with new information about it pretty much non-stop.
Then my recent favorite was the one who scammed someone, then had previous people post how good he was almost 6 months to a year later, and then today its another "he scammed me post" quality entertainment.
I dont think the forum should be done away with as people need a place to find coders related to vBulletin and this is the best place for that. However without a better feedback system then yea its pretty useless.
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