Well, I got that idea but of course, when the "I did all that already and got no results" reply was given to "upload all non-image vb files, disable plugins yadda yadda" generic instructions, I was then given "that's not possible". So I imagine I would not get much more help there. They are positive it's a result of a mod installation.
I now wish I knew more about the coding and was able to try to trace it down better. Like a line by line analysis of the faq.php page to start, as this is the linked page causing the trouble. Just that there are so many "calls" to other coding, it is hard to nail it down when there are no clues in the returned error message.
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