I have the feeling that you are not fully aware of what vBulletin.org is.
For official support with vBulletin, you will need to ask in the forums at vBulletin.com or by a support ticket.
vBulletin.org is a modifications website where members are helping other members on a voluntary base. It is not the place to get any official support. Staff is mainly also volunteers and their primary task is to moderate the forum. Questions can be asked and if a member can help you, then he or she will probably respond. Bumping threads will not get you any faster result.
PS The version used here on vBulletin.org for the chat is not released to public.
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