[funkmeister]

dknelson and sweeps78 - re 123flashchat - did you guys buy the license plus the hosting? What does the license actually buy you, as you're hosted by them? It's not clear at all what added incentive it gives me, other than lower monthly hosting fees. Is that basically it?? If I do buy a license....is it mine forever, or does it require renewal fees every year?

How can I get chat transcripts at a later date after the main chat session has ended? In other words, are off-line transcripts available - if so, in what form? A downloadable link, plain text, CSV? How long are they made available?

Finally, how is the customization actually handled, is it implemented and hosted by them as well? Is it something I can do without having to pay them additional $$?

How is their support response times? What have you found the best method to get a hold of support - phone, email, IM?

Thanks for both your reviews so far.