Quote:
Originally Posted by imahawki
That was already set to yes as well. Any way, I'm not sure I'm clear on what you were saying. Today I had two new users register. Both emails came through to my account before I had a chance to check in. So I go to the link that leads to the moderator control panel and click on "new user registrations". It says "no matches found". If I then go to the admin control panel and go to usergroup manager, I can see that there are two users in the usergroup "Users Awaiting Email Confirmation" There are no users in the usergroup "(COPPA) Users Awaiting Moderation" If I view the primary users of the awaiting email confirmation group, it is indeed the two new registrants. But they don't show up in the mod control panel under "new user registrations". And perhaps what isn't clear is that this is not consistent. Sometimes the "new user registrations" DOES work. Its completely random.
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It just means that they had not clicked the confirmation link in their confirmation emails, as they when they do, they will be moved to the
(COPPA) Users Awaiting Moderation after that. That is when your mods can also approve registrations.
If you are moving people from the
Users Awaiting Email Confirmation usergroup to the
Registered Members usergroup, then you do not know if they have valid email addresses.
It may be that you do not understand how registration is meant to work, once you do, you will realise that this hack works exactly the way it should.
What I would advise you to do is register a test user yourself and follow through from signup to being a registered member.
How it works:
When you signup using the registration form, you are sent an email to the email address that you registered with. At this point your user is in the
Users Awaiting Email Confirmation group. Once you have clicked on the confirmation email link to confirm your email address is valid (with this hack he is now added to the
(COPPA) Users Awaiting Moderation group, without it they are now a registered member). Once they are in the
(COPPA) Users Awaiting Moderation group, then you and your super moderators will have
Users Awaiting Moderation, and not before then.
That was a quick lesson on how this hack works, I wrote this for my forum, and my staff (admins and super mods) have been using for months without any problems at all, and it runs succesfully for over 25 other sites.